After five incredible years as Tribe Skincare, we’ve evolved. As the brand has grown, so too has the vision and with that comes our next chapter as Senne Skin. This refresh allows us to reach more people with sensitive skin around the world and enter premium retail markets — all while staying true to our roots in gentle, effective skincare.

New look, new name, but still the same sensitive skin philosophy.You’ll still find the same purpose behind the products: gentle, effective solutions for sensitive skin. But we’ve taken this opportunity to refine our formulas even further. Moste notably we've removed essential oils and fragrances to better support reactive skin types, as these are known irritants. We've also added some hydrating barrier-strenghtening ingredients, as having a strong skin barrier is (in our opinion) the most important thing for those with sensitive skin.We are still: Paraben free, vegan friendly, cruelty free, free from dyes and fragrancesWe are now proudly dermatologist-approved specifically for sensitive skin.The packaging and product names might look different, but your skin is still in safe handsIf you're ever unsure about a specific ingredient or product swap, feel free to get in touch

Our direction is all about:

✔ Gentle, effective skincare that really works

✔ No overcomplicated routines—just what skin actually needs

✔ A brand built for sensitive skin, but designed for all

✔ An inclusive community and safe space for sensitives.

A fresh face

We gave our packaging an elevated makeover, to match our minimalist, modern approach to skincare.

Even smarter formulas

Our skincare is still uncomplicated, effective and gentle, now upgraded with targeted actives and science-backed ingredients for effective results. The name that says it all

Senne is a play on ‘senne-sitive’ because that’s what we do best, while the added ‘e’ stands for ‘everyone’ because we’re made for all. Our sensitive skin approved range now has no essential oils or fragrances, to limit the chance of irritation. A simplified routine

We’ve made your skincare routine easier than ever: Essentials for daily care, Treatments for targeted concerns, plus Discovery Kits & Minis

Unfussy skincare for fussy skin

Our commitment to sensitive skin remains the same: hypoallergenic, dermatologist-tested, clean, and non-toxic. Always.

Everyone can (still) sit with us

We’ve created a safe, inclusive space where real people come together to share their sensitive skin journey and swap skincare wisdom.

No hidden ingredients

Transparency is still at our core. You’ll never find parabens, dyes, fragrances, phthalates, PEGs, and other irritants in our formulas.

While many of the core ingredients remain, we’ve made some updates to align with our sensitive-skin-first approach.

The most notable changes: We’ve removed essential oils and fragrances (even the naturally derived kind)

We’ve kept clinically supported actives, but only in gentle, skin-barrier-friendly doses.

The packaging and product names might look different, but your skin is still in safe hands.

If you're ever unsure about a specific ingredient or product swap, feel free to get in touch.

While we no longer call out pregnancy-safe on-pack, we haven’t added anything new that would make them unsafe.

Because every pregnancy & person is different, our company policy across our products is to always recommend checking in with your healthcare provider if you have any concerns about using a certain product.

We get it, sometimes the scent is part of the experience! But even natural fragrances can cause irritation for sensitive skin, so we’ve removed both essential oils and added fragrances across the range.

It’s part of our commitment to being a truly sensitive skin brand, with formulas designed to reduce the risk of flare-ups, reactions, or discomfort. Your skin barrier will thank you.

We are exploring a range of hypoallergic fragranced products, for those sensitive skin people that still want the scent, so keep your eyes peeled!

We’re currently available via our website for Australia & NZ. We’ll keep you updated as we roll out more stockists!

Yes! We’re proudly Australian owned, and all our products are developed and manufactured in New Zealand.

Senne Skin is now part of the Vitality Brands family, a trusted Australian business that’s helped us bring our mission of wellbeing to our consumers for over twenty years.

Senne represents a unique play on the word ‘Senne-sitive’ and immediately clarifies our brand's focus: crafting products specifically designed to cater to sensitive skin.

The addition of the 'e' echoes the word 'everyone', carrying the dual message that sensitive skin is our specialty, but everyone is welcome and catered to.

Senne, in its simplicity and minimalism, mirrors our approach towards our product ethos – minimalist, effective, and straightforward formulas designed to soothe and calm.

Our warehouse will be closed for a stocktake from midday Tuesday 24/06/25 until Monday 30/06/25, meaning that there will be a slight delay in getting your new skincare to you.

All orders placed during this period will not be processed until our warehouse resumes to normal operations on Tuesday 1/07/25. Thank you for your patience during this time!

All Senne Skin orders are packed with care in Victoria, Australia and sent out via Australia Post. You’ll get a tracking number as soon as your order’s on the move, so you can stalk your skincare every step of the way.

Right now, we ship to Australia, New Zealand, and the United Kingdom. More countries coming soon, keep an eye out, we’re working on it!

Within Australia and New Zealand, it’s a flat $6.95. If you've got a question about your order, hit us up, we’re always here to help.

We sure do. If you’re in a rush, express shipping is $15 within Australia and New Zealand, with orders typically arriving in 1–3 business days.

We don’t believe in skincare delays. Orders placed before 1:30pm (AEST) Monday to Friday are sent out same day. Place your order after 1:30pm, on a weekend, or a public holiday? It’ll head out the door the next business day.

Quick - send us an email at hello@senneskin.com.au with your order number and the correct address during our office hours (9am-5pm).

If your parcel hasn’t left us yet, we’ll do our best to intercept it. If it’s already on the move… well, we’ll still try, but Australia Post moves fast and so do we.

Once your order’s in, it gets packed pretty quickly so we’re not able to make changes. That said, send the team an email at hello@senneskin.com.au with your order number and we’ll do our best to help before it heads out the door.

Once your order leaves Senne HQ, we can’t re-route it. Your best bet is to get in touch with Australia Post or New Zealand Post directly, they’ll be able to help from there. Thank you for your understanding

Oh no, we’re so sorry your order didn’t arrive in perfect condition. Please email us at hello@senneskin.com with your order details and a photo if you can. We’ll get a refund or replacement sorted for you as quickly as possible.

Sorry to hear this! Pease make sure you've checked your mailbox for a delivery card, as your parcel may have been taken to your local post office. If not, always check with neighbours to ensure it has not mistakenly been taking to the wrong address. If none of these option suffice, please email us so we can assist you further

If your order’s been MIA for longer than expected, lodge a ‘missing package investigation’ with Australia Post and send us the case number. It can take 2–4 weeks for them to track it down, but once we have that number, we can step in and help from our end.

It might be hiding in your Junk or Spam folder it's worth a quick look in there first. If it’s nowhere to be found, email us at hello@senneskin.com.au and we’ll resend it for you.

We’ve got you covered with Visa, Mastercard, PayPal, Afterpay, Klarna, Apple Pay, and Shop Pay, whatever’s easiest for you.

Not yet, but keep an eye out — it might be coming soon!

Our system only accepts one discount code per order. If you have multiple codes, you can use them across separate orders to make the most of your savings.

We do not accept returns, so we suggest that you begin with the 'Discovery Kit' to see how the products work with your skin before purchasing the full-size skincare. If you have not been issued a tracking number, we can refund your order for change of mind. If you have any questions or need help, just reach out, we’re here to assist.

Please note, we don’t accept exchanges at this time. We appreciate your understanding. If you’re unsure about a product, feel free to reach out to us before you order — we’re always happy to help.

Most skincare takes a little time to work its magic — usually around 1-2 months of consistent use. That said, if it’s really not the right fit for you, get in touch with our team at hello@senneskin.com.au and we’ll chat through your options.

Once your order is processed or dispatched, it will be too late to cancel, please contact customer service at hello@senneskin.com.au

If your order arrives damaged or faulty, email us right away at hello@senneskin.com.au with your order number. We’ll sort it out for you as quickly as we can.

Refunds go back the same way you paid. It can take 3–5 business days for the funds to appear in your account, so hang tight.

We don’t offer credit notes at the moment, but if you need help with anything else, just reach out, we’re here for you.